Gary Phelps
Our sales person Richard Adado was the best. From the first moment we walked in till the car was delivered he took care of our every need.Thank you Mr. Adado.... Also would like to say, Thank you to David Bonotto he worked with us and David understood my concerns and Im pretty sure he went over and above to address them, and took care of them personally. Thank you Mr. Bonotto... This is our 5th car bought from Shaheen, and by far, it was our best experience, hands down. Thank you all for taking such good care of us.
Response from owner
November 6, 2023
Other reviews
Angie Marshall
Jordan did an excellent job on explaining everything to us about the 2017 Chrysler Pacifica that we purchased. He is very knowledgeable and if he doesn't know the answer, he will ask and find out the answer. I would recommend Jordan to anyone who is looking to purchase a car!
Elyshia “Kysha” Otero
The service was great they have many different convenient options for service. I liked that I could stay in my car the whole time. They informed me every step of the way.
Charles M
I am writing this review as a conditional review so that I can act with some transparency. I am looking at purchasing a vehicle currently and went in for a test drive. I felt there was some pressure tactics used as I had to leave to go to work, but it was not anything to the point of disrespectful. I had a few concerns about the vehicle I test drove regarding open recalls. I received a message from them telling me the recalls were all taken care of - however this does not appear reflected on any of the sources that I can find online that would corroborate it - either the NHTSA website or the manufacturer site. UPDATE: Richie, the person who worked with me was incredibly transparent and patient with me. He acquired documentation confirming that the recalls were indeed handled, was patient with me as I sought to get out of the sales floor to do some thinking and breathing because I am a forever insecure person over large purchases - who isn't? I committed one of the biggest faux pas of my life and even sent a text message to coworkers asking them to call me with a work emergency because I was terrified of being trapped into a decision on the spot - BUT I accidentally texted it to my salesperson. Once again, Richie could have viewed me as disrespectful or dishonest, but he didn't. He was honest with me that I had sent it to him. He told me that it was ok, that he understood. Honestly, I think he passed this test with flying colors. Maybe it was disrespectful for me to act in this way, but I have had too many situations where I felt unable to leave politely in the past. In any case, I highly recommend working with Richie. He has understood at every moment what my priorities are and why I am looking to purchase the vehicle and has helped me get every offer I requested. He has been so good at it that it makes me wonder if I am asking for too little! Thanks to the patient folks at Shaheen.
J Bentley
Arrived early for my appointment. They were able to adjust my appointment time and do my service right away. Great Job! Thanks.