Ann Manion
A minor collision took me to Shaheen's to see if they still had a '23 Malibu I'd actually researched online a couple of weeks prior, which looked perfect for what I now suddenly needed. The vehicle was still on the lot, and Dave Hanna was wonderful to work with. Not having purchased a car in 12 years, I appreciated the patience and thoroughness with which he explained everything from inspection reports to new features and coverages. He arranged a test drive and then walked me through the reams of paperwork that go with a purchase, providing careful explanations for every page. Very impressed with the excellence displayed throughout the whole process, which also turned out to be amazingly fast. Kudos to Dave and Shaheen’s for a five-star experience!
Response from owner
November 25, 2024
Other reviews
A.H
It’s a shame I have to leave this review, but I would be doing a disservice to others if I did not. My Service manager Payton did a phenomenal job. She did the best that she could, and I don’t blame her for this that being said I brought my Chevy Cruz into the dealership to have the sunroof inspected because it was leaking. They then proceeded to tell me that it’s the window that is leaking. Last time I checked, water cannot go through glass. They tried to tell me that I needed a $2500 window LOL. A seal AROUND the sunroof OK maybe but not a window. I quickly abandoned that cause or rather having them troubleshoot it I should say The other thing that I brought the vehicle in for is a parasitic draw I know, for a fact that other people have similar set ups as to what I have. And they do not have problems. I have a edge CTS monitor Dash camera and a phone charger My particular vehicle the Chevy Cruz diesel has a fuse cover on top of the battery They then tried to tell me that this was the cause and why I was getting a battery drain, I will take some blame in not telling them that I know that this needs to be replaced. I had temporary jumpers to bypass the fuse block just so I can actually use the car until the fuse. Top arrives in the mail. That being said the focus is then shifted. I said test everything. With everything in the car plugged in and then do it not plugged in they as requested did the test and found I had a Parasitic draw, kind of like the Jews LOL. All jokes aside it tested for about 3V Which does constitute a parasitic draw I will concede On the parasitic draw aspect, but you’re gonna sit there and tell me that a sunroof needs to be replaced because water is going through Hard glass that is not broken or cracked? Cmon man …no The whole reason I even decided to come here is because I had positive experiences with them in the past
Stephanie Liddell
Ordered a 2023 Bolt EUV. I appreciated the great communication from Shane throughout the process! Purchase process was very smooth and easy. We love our new car!
Brady Schlossberg
I recently worked with Rob Beckwith when purchasing my new Colorado, and the experience was excellent. Rob was knowledgeable, professional, and easy to work with throughout the process. He answered my questions clearly, and never pressured me into a decision. His approach was straightforward and customer-focused, which made the whole buying experience smooth and stress-free. I would highly recommend Rob to anyone considering a new vehicle.
Sonia Fuentes
Great customer service. Cam communicated with me about what needed to be done on my car, fully explaining the repairs needed in a way I could understand. Got the car back quickly. Thanks!