AME
Adam in the Service Dept always takes great care of our family’s vehicles.
Response from owner
January 28, 2026
Other reviews
Amy Martin
Rob Lucas was helpful, knowledgeable, and I felt very comfortable working with him. I would recommend Rob and Shaheen to my friends and family.
Dan A
After spending 75k on a vehicle and having an issue that led to a simple $200 repair (still in warranty) Shaheen was unwilling to make it right. I really enjoyed my experience purchasing a vehicle with their team, but unfortunately on the back end when you expect a company to actually be a support they did not come through. A huge disappointment and really taints the Shaheen brand. Their team was not willing to go the extra mile on something so small. It wasn’t about the money it was about making it right on a mistake they clearly should have been help accountable for. If you are looking for a dealership that is willing to “sell you” and sweep you off your feet but not hold true to their word on the back end this is the dealership for you. Super disappointed and I’m sure I am not the only person they have treated this way. As a business owner that buys a brand new vehicle every 2 years (cash) I’ll be going elsewhere.
Betsie Sobania
We purchased our pre-owned, 2019 Chevy Traverse back in 2023 and still love it! It runs great and whenever we need to bring it in for service, the service team is friendly and communicative. They are always quick to resolve the issue and I feel they are honest about whatever is wrong. We will definitely be coming to Shaheen for a long time!
Joseph Glotz
We had a great buying experience at Shaheen. John Rausch was great to work with. We drove over from GR and he accommodated my whole family as we shopped for a new family vehicle. He was welcoming to our 3 toddlers and made sure both my wife and I got a good look at the car. Buying is never a simple process but John worked to keep the experience efficient and pleasant. All other employees that we interacted with were courteous and personable. Would recommend!