Employee
Doug
Doug is a technician at Shaheen Chevrolet in Lansing, MI, named in 31 verified reviews averaging 5.0★ (100% positive).
“Doug Matthews was pleasant, patient, fair, and communicated well throughout the process. We love our new Equinox EV!”
Reviews mentioning Doug
Angie Smith
Doug Matthews was pleasant, patient, fair, and communicated well throughout the process. We love our new Equinox EV!
Response from owner
May 12, 2026
Jeffrey Smith
Had a great experience with Doug Matthews on a purchase of a new Equinox EV!
Response from owner
May 11, 2026
Jordan Langdon
I had a great experience! I worked with Doug Matthews with a limited budget, but quite a few requests. He was able to get me a great deal on a super low mileage used car! I would definitely recommend Doug and the team at Shaheen for your next big purchase.
Response from owner
May 11, 2026
Neil Koenigsknecht
I purchased a 2026 Colorado on 4/24/26. Doug Mathews was my salesman. He was very thorough and courteous. It was a very good experience. I will be a return customer.
Response from owner
April 27, 2026
Seth Bickford
Doug was amazing. He gave me a fantastic offer. I did not end up buying but he did have the better offer we just liked a different color elsewhere. Doug and the team did everything they could to get me right (and they did). I will be returning eventually!
Response from owner
April 20, 2026
Tyler Jenks
My salesman Doug Matthew’s was very helpful in a process that can be stressful. He clearly stated all of the information and helped find a car that would work for me. Would recommend him to anyone!
Response from owner
April 15, 2026
Bach Electric
Updating my review to reflect yet another wonderful buying experience! I had the pleasure of working with Doug Matthews. He was not only professional and knowledgable, but his communication every step of the way was incredible . He went above and beyond to make sure my truck was completely outfitted and ready when I arrived to take ownership. The employees at Shaheen work well together to make the buying process seamless and comfortable. Hands down best dealership anywhere!
Response from owner
May 24, 2023
Dawson Taylor
Doug was awesome! Helped me with my 2019 ford f150!!
Response from owner
April 13, 2026
Mike Gleason
Doug and Bryson at Shaheen were great. Exceptional customer service when buying my new vehicle.
Response from owner
March 30, 2026
Nichole Fisnar
Just bought a new car, my salesperson Doug Matthews was great. Would highly recommend contacting him if you need a new car. He was very thorough and made sure all my questions were answered and got me the best possible deal for the car that I wanted.
Response from owner
March 17, 2026
Holeigh G
I've leased multiple cars from Shaheen in the past and have always had a great experience. This year's was no different. Doug, my salesman, is a great guy. He's knowledgeable and helpful and tried to do as much of the paperwork before I actually picked up the car as possible. He was very patient and showed me all of the options that would impact my payment so I had the information I needed to make a decision. I ended up with exactly what I wanted and Doug made that happen. I look forward to working with him and Shaheen again in the future.
Response from owner
March 10, 2026
Heather Greenslade
We had the absolute best experience with purchasing our new vehicle from Shaheen Chevrolet! Doug was awesome! He was personable, professional, and made the process so seamless. If we ever purchase a vehicle again, we will be contacting Doug!
Response from owner
March 9, 2026
Connor Thomas
Bought my 2016 Malibu from Doug Matthews!! The kid had the answers to all my questions and helped me find a good ride! Everyone else on the sales floor was very friendly as well. Made finding the right car easier!! Shoutout Shaheen Chevrolet!!!
Response from owner
February 3, 2026
Robert Biggs
We had an excellent experience at Shaheen Chevrolet. We thoroughly enjoyed working with Doug Matthews. He was extremely friendly, helpful, and knowledgeable, making our entire buying process quick and simple. We really appreciate the attention he gave us regarding every detail during our process of purchasing our new Blazer. We will highly recommend Shaheen and Doug to anyone we know looking for a new vehicle!
Response from owner
January 19, 2026
Kathleen Hoskins
We cannot say enough great things about our salesman Doug Matthews!! He went above and beyond on all our wants and needs in our vehicle purchase. Doug is the definition of fantastic customer service!! We will definitely refer our friends and family to Doug and Shaheen Chevrolet!!
Response from owner
December 30, 2025
Melissa Devine
Doug did everything right; he was not pushy, listened to what we wanted, went above & beyond to make things easy on us, genuinely a nice guy, knowledgeable about the entire car buying/leasing process. We would HIGHLY recommend working with Doug!
Response from owner
December 29, 2025
Chad Matthews
Doug Matthews was great. He was very knowledgeable and courteous. He worked very hard to find the vehicle that fit my needs and I couldn’t be happier.
Response from owner
September 2, 2025
Kristen Mcgraw
Can’t express my gratitude enough to Doug Matthew’s! Thank you so much for your patience’s kindness and support in getting me into a reliable car in such short notice when my other car kicked the bucket!! Will always recommend Doug at Shaheen Chevrolet in Lansing! Thank you to everyone there!
Response from owner
December 23, 2025
Kristy Hagerty
I had an exceptional experience at Shaheen Chevrolet, thanks to Doug Matthews. From the moment I arrived, Doug made the entire process smooth, stress-free, and genuinely enjoyable. He was friendly, knowledgeable, and incredibly patient, taking the time to answer every question and make sure I understood all my options and my touch screen. Doug never pressured me—he listened to what I needed, was upfront and honest about pricing, and helped me find the perfect Equinox. The whole team at Shaheen was professional and efficient, and the financing process was quick and completely transparent. My vehicle was spotless, and they even filled it with a full tank of gas, which was a very nice touch. I also got a free oil change for my next visit. I left feeling confident in my purchase and truly appreciated as a customer. I highly recommend Shaheen Chevrolet and especially Doug Matthews to anyone looking for a trustworthy, straightforward, and top-notch car-buying experience. I’ll definitely be returning for my next vehicle!
Response from owner
November 19, 2025
John T. Reurink
Doug in new cars did a great job helping me out updating an older Silverado to a new one this week. They do things the right way at Shaheen!
Response from owner
October 24, 2025
Resident DBZ
Shane and Doug were a great, and helped me find another suitable vehicle after I had just recently been in a car accident. Would recommend either of those two fine gentlemen!
Response from owner
October 16, 2025
Dennis
Doug Matthew’s did a wonderful job assisting me with my purchase of a Silverado 2500.He made it an enjoyable experience.Shane gets an assist for helping out.They make a great team.
Response from owner
October 2, 2025
Terry Wellman
I just purchased a 2026 Chevy Equnoix Rally Sport from Shaheen. This was mt first time purchasing from them. I had a excellent experience with everyone I dealt with. Doug Matthew's was my sales person. I can't say enough about him. He was very thorough and attentive throughout the process. If you are in the market for a vehicle I highly recommend Doug and Shaheen.
Response from owner
August 22, 2025
Dawn Adkins
Go see Doug M. and he'll give you the best treatment on your car purchase!
Response from owner
August 14, 2025
Work CMHA Sheehan
Doug Matthews and the whole Shaheen team did a great job getting us the car we wanted at a great price. Excellent customer service; making sure we were comfortable with the vehicle. They made car buying a real pleasure.
Response from owner
August 8, 2025
Bailey Ziolkowski
Doug and Shane made my leasing experience a positive one. Doug listened to my wants, needs, and dislikes; and asked lots of questions to ensure we were on the same page. Doug and Shane both went above and beyond to make sure I got what I wanted while staying under budget. Overall, a great experience and I am happy with my new Trax!
Response from owner
July 21, 2025
Vance Klont
I had a very pleasant experience with Doug as my salesman at Shaheen. He was very patient and gave me lots of options and recommendations. He was also very honest about the cars as well, and I was able to find a 2023 Malibu that I have been thrilled with. I would definitely go back to Doug again if I needed to, and refer all of my family and friends to him as well.
Response from owner
July 18, 2025
Lori Sterle
My salesman Doug did a great job at communicating how to operate my new vehicle and what I needed to make the deal happen. It was a great experience. Thank you to all that helped me ! Lori Sterle
Response from owner
July 18, 2025
Jayla Jackard
Test drove and went home with this car in the same day. Doug Matthews is very good and knowledgeable! Got the blue car I've always wanted! I highly recommend this dealership. They are very thorough and make the process easy and quick. Go see Doug at Shaheen chevrolet in Lansing!
Response from owner
July 10, 2025
Stacey Matthews
Doug was able to find me exactly the vehicle I was looking for through a dealer trade. They had it ready for me the same day! Great, professional service by all of the sales and finance team!
Response from owner
July 8, 2025
Debbie S
We love our new 2026 Equinox! Doug Matthews was an excellent source of information and assistance in handling our purchase. Thank you!
Response from owner
June 13, 2025