Annie Kerby
First I want to say the employees of Shaheen are great people to work with. Dylan Sells is a great salesperson who went out of his way to help us out . His sales manager Tad and finance manager Ryan were great also. The only complaint we had with the whole process was what the definition of fixed is. There was a chip in the windshield that we were advised would be fixed. We thought that meant the crack in the glass would be gone. The fix was to put resin on the chip and leave the “legs” in the windshield. While it can not be seen from the outside of the car it can definitely be seen from the inside. I recommend the sales people we dealt with and I also recommend if you need something fixed you verify what their definition of fixed is.
Response from owner
May 27, 2022
Other reviews
Carol Sheldon
Rich Ockerman was Pleasant and polite and on top of everything for my car.
Cameron Robert
they have a great team of people to help you throughout the entire car buying process! very impressed with how i was treated and heard for any concerns i had along the way. big shoutout to Jordan and Troy for going above and beyond to make sure i was happy and satisfied with my purchase!
Wendi Ooten
Nate, the Assistant Service Manager, and Joe H. in Sales were both very professional and spoke to my daughter and me with kindness and respect. They took the time to explain everything in detail and went above and beyond to make sure we felt informed and comfortable throughout the process. They were also aware that we had not had a positive experience at another local dealership, and they made a strong effort to provide a much better experience. Based on the service and care we received, we will be transferring all of our sales and service business to Shaheen moving forward. Highly recommend!
Dawson Taylor
Doug was awesome! Helped me with my 2019 ford f150!!